Shipping policy
Shipping Policy
Last Updated: September 9, 2023
Thank you for choosing Freezy Treats. We strive to provide you with the best shopping experience, including efficient and reliable shipping services. Please take a moment to review our Shipping Policy to understand how we handle shipping and delivery.
1. Shipping Methods and Carriers
We offer the following shipping methods:
- Standard Shipping
- Express Shipping
We may use reputable carriers such as UPS, FedEx, or USPS for the delivery of your orders.
2. Order Processing Time
Orders are typically processed within 2 business days of receiving payment, unless otherwise stated. Please note that business days do not include weekends or holidays.
3. Estimated Delivery Times
Estimated delivery times may vary depending on your location, the shipping method selected, and other factors. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
4. Shipping Costs
Shipping costs are calculated based on the selected shipping method, the destination, and the total weight and dimensions of your order. You can view the shipping costs during the checkout process before finalizing your purchase. Free shipping over $50.
5. International Shipping
Not offered at this time
6. Shipping Restrictions
We currently ship to the United States Of America, If you are located outside these areas, please contact our customer support team for assistance.
7. Tracking Your Order
You can track the status of your order by using the tracking information provided in the shipping confirmation email. If you have any questions or concerns about your order's status, please contact our customer support team.
8. Lost or Damaged Shipments
In the rare event that your order is lost or arrives damaged, please contact our customer support team within 7 days of receiving your order. We will work to resolve the issue promptly.
9. Contact Us
If you have any questions or require further assistance regarding our Shipping Policy, please contact our customer support team [email protected].